Policies of Urban Apartments
Check-in14:00 - 18:00 hours
Check-out09:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the lead guest must be aged at least 25 or older.
All guests attending are required to send a copy of a photo ID to the property prior to their arrival. The property also requires a photo of the credit card used for the booking.
The property operates a strict no party policy. If guests are found to have be having parties on the premises, this will lead to a penalty fee being charge by the property.
Parking is subject to availability. Guests must request a parking space in advance in order to reserve a parking space.
Please note the reception is not open 24 hours. The opening hours are 09:00-18:00 from Monday to Friday. On Saturdays and Sundays the property operates a self check-in service. The property will provide guests with more information.
Please inform the property in advance if you wish to check-in outside of the stated times. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 150 is required. This is charged 1 day before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out.