Policies of OYO Home Docklands 2 Bedroom Apartment
Check-in14:00 - 20:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, JCB, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A security deposit of GBP 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please inform OYO Home Docklands 2 Bedroom Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
This property is located in a residential area and guests are asked to refrain from excessive noise.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that Docklands Apartments does not have a 24-hour reception and check-in needs to be arranged in advance via email or telephone (the property will contact you to arrange check-in).
A representative will then meet and welcome you personally on arrival at the previously agreed time. Guests might experience delays of several hours if arrival time is not agreed and booked in advance. Check-in time slots are subject to availability and your requested/preferred arrival time cannot always be guaranteed.
Check-in after 20:00 is possible for an additional fee of GBP 35, subject to availability and by prior arrangement.
Check-out after 11:00 is possible for an additional fee of GBP 50 per hour, subject to availability and by prior arrangement.
Only guests named on the reservation will be allowed in the apartment. Visitors are not allowed.
If the guest is not the card holder, then the cardholder must be present upon check-in to provide the card used to make payment along with photo identification.
Smoking is strictly forbidden. If this condition is broken a fee of GBP 250.00 will be charged.
For reservations of 7 days or less, there will be no linen and towel changes. If your stay is 6 days or less you can request a linen change subject to an additional fee of GBP 35.