Policies of Old Street Apartments
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 3 years stay free of charge when using existing beds.
All children under 2 years are charged GBP 20 per person per night for children's cots/cribs.
All older children or adults are charged GBP 20 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
To check in, receive keys and pay for the stay, go to the office on the ground floor at:
Unit 13, 1-13 Adler Street, London, E1 1EG., where guests will receive keys and directions to their apartment.
Arrivals between 22:00 and midnight will be subject to a late check-in fee of 20 GBP and 30 GBP from 00:00. Check in after 22:00 takes place at 6 Union Street, London, SE1 1SZ and is only possible upon previous agreement.
Properties may be located within a 20 min away from the advertised area.
Please note that the pictures shown are selected from several apartments. The apartments are of a similar standard, but may differ to the ones shown.
Upon check-in, guests must show a valid, government issued photo ID and credit card used for the booking. The card holder must be present upon arrival. The passports of all the guests and their list must be available during check in. Presence of all guests must be required.
A security deposit of GBP 150 against breakages will be required in cash during check in. For groups of 6 guests or more, the security deposit will be GBP 50 per person. For last minute bookings the property reserves the right to increase the security deposit.
Please note that parties are not allowed on the property, and guests found breaking this rule will be charged and immediately evicted.
The apartment can be used only by the customers registered in the office.
Please note the lead guest must be 18 years and older. Please note that the check-in and key-collection take place at: Unit 13, 1-13 Adler street, E1 1EG London. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Old Street Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of GBP 150 is required. You should be reimbursed on check-out.