Policies of Moments from the Big Ben
Check-in14:30 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests will receive a welcome e-mail from the property after receiving the booking confirmation.
Please note that the spa and fitness facilities will be temporarily closed until further notice.
Please note that this property can accommodate late check-in for an additional cost of GBP 10 until 22:00, and GBP 20 after 22:00. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Moments from the Big Ben in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of GBP 100 is required when you book. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.