Policies of Liverpool Street Residences
Check-in14:00 - 20:00 hours
Check-out00:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that Liverpool Street Residences does not have a 24-hour reception, check-ins need to be arranged in advance via email or telephone (we will contact you to arrange the check-in). A representative will then meet and welcome you personally on arrival at the previously agreed time. Guest might experience delays of several hours if arrival time not agreed and booked in advance. Check-in time slots are subject to availability and your requested/preferred arrival time cannot always be guaranteed.
Check-in after 20:00 is possible for an additional fee of GBP 35, subject to availability and by prior arrangement.
Check-out after 11:00 is possible for an additional fee of GBP 50 per hour, subject to availability and by prior arrangement.
A security deposit of GBP 300 is required on arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Only guests named on the reservation will be allowed in the apartment. Visitors are not allowed.
Please note that this property cannot accommodate stag, hen and similar parties.
Please note the property is located in a residential area, and the property ask guests to refrain from excessive noise levels.
If the guest is not the card holder, then the cardholder must be present upon check-in to provide the card used to make payment along with photo identification.
Smoking is strictly forbidden. If this condition is broken a fee of GBP 250.00 will be charged.
No linen and towels are changed for reservations of 7 days or less. If your stay is 6 days or less you can request a linen change subject to an additional fee of GBP 35. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Liverpool Street Residences in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of GBP 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.