Policies of Horizon Canary Wharf Apartments
Check-in14:00 - 20:30 hours
Check-out01:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 16 years are charged GBP 15 per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Solo. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that check-in is by pre-arranged appointment only as the property does not have a 24 -hour reception.
Once the reservation has been made Horizon Canary Wharf Apartments will contact you with information regarding check-in.
Check-in after 20:30 up to 00:00 is possible for GBP 35, subject to availability and by prior arrangement.
Any check in after 00:00 is possible for an additional cost of GBP 70, subject to availability and by prior arrangement.
Please supply the name of all guests to be accommodated. Only named guests may stay at the property.
Kindly note that this property cannot accommodate hen and stag, or similar parties.
Please note the payment must be from the original card, and the cardholder must be present.
A fee of GBP 250 is charged if guests smoke in the apartment.
Please note that for the reservations for 7 or less days the linens and towels are not changed. Linen and towels can be changed within 7 days for a fee of GBP 40. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Horizon Canary Wharf Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.