Policies of Apartment Wharf - The Anchor & Hope
Check-in15:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of GBP 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Apartment Wharf - The Anchor & Hope in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note that the property has no front desk and guests must contact the property in advance to arrange a check-in time.
Check-in after 19:00 is possible for an additional fee, subject to availability and by prior arrangement.
Between 19:00 - 21:00: GBP 30
Between 21:00 - 00:00 GBP 50
Between 00:00 - 01:00 GBP 70
Please note, check-in closes at 01:00 and it is not possible to check-in after this time. If you expect to be late or need to reschedule the arrival time, the property requires a minimum of 1 hour notice. For no-shows or late arrivals of 15 minutes or later past the scheduled check-in time, guests will have to rearrange another check-in time with the property. The rescheduling will be at the most convenient time for the property.
Kindly note the property only accepts credit or debit card, and cannot take payments by cash.
Please note that this property cannot accommodate stag or hen parties. Parties are also not accepted under any circumstances.
A security deposit of up to GBP 2000 is required upon arrival for incidentals. This deposit is fully refundable 7 days after check-out and subject to a damage inspection of the accommodation. Please note that payment must made with the same card used to make the booking.
Please note that the damage deposit must be paid with the same card used to make the booking.
In case of a third party booking, the property request a signed declaration by the cardholder with a copy of ID and credit card used for the booking, in order to authorise another person to check-in on their behalf.