Policies of Hotel GEM Wellness & Spa
Check-in14:00 - 22:00 hours
Check-out08:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged EUR 6.50 per person per night for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note the reception is open from 09:00 to 13:30 and 16:00 to 19:00.
Please note, guests 15 years old or younger cannot access the wellness area.
Please note that in the wellness centre is obligatory to use slippers, bathrobes and towels. A kit which includes those can be rented for EUR 5.
Private parking is available on site at an extra cost of EUR 15 per night. Reservation is not possible.
Please note that the apartments do not have air conditioning.
Safety deposit box carries a surcharge of EUR 4 per day.
Please note, when booking more than 5 rooms, different policies and additional supplements may apply.