Policies of ShortStayFlat - Feel the real Lisbon
Check-in15:00 - 23:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 12 years is charged EUR 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.
Please note that cleaning after departure is included in the rate.
Please note that a security deposit of EUR 100 will be charged at check-in. This amount will be refunded 48 hours after check-out if no damages are made to the apartment.
Please note that our apartment has no reception. Guests are kindly asked to inform in advance of their expected arrival time via email.
Please note that arrivals after 23:00 are subject to an additional fee of EUR 25 and check ins after 00:00 are subject to confirmation.
Please note that check-in on the 24th of December and 31st of December, after 18:00 are subject to confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform ShortStayFlat - Feel the real Lisbon in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. License number: <strong>27357/AL</strong>