Policies of Feels Like Home Rossio’s Flat
Check-in14:00 - 23:00 hours
Check-out06:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that as of the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.
Payment can only be done in cash. The accommodation asks for your credit card details for a pre-authorization to guarantee the reservation.
Please note that late arrivals are subject to the following surcharges:
- From 23:00 onwards: EUR 30.
Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.
If you expect to arrive outside check-in hours, please inform the property in advance.
After booking, you will receive an email from the property with payment and key pick-up instructions.
Guest are kindly asked to call the property 1 hour before arrival at the property.
A security deposit of EUR 50 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
For all bookings made with check-in dates later than January 15th 2016 guests must pick-up the keys to the apartment at our Welcome Center in Lisbon.
If you should come by plane, train or bus, the property offers a direct shuttle service from the airport/station to the apartment without going through the Welcome Center. Total Price is EUR 24 between 1 and 4 passengers and EUR 34 passengers between 5 and 8 passengers.
After making a reservation, guests will receive an email with the voucher, the Welcome Center address, and instructions on how to request the transfer.
Arrivals from 23:00 to 06:00, guests should go directly to the apartment, and follow the instructions that will be sent in your confirmation voucher. Please inform Feels Like Home Rossio’s Flat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.