Policies of Cruz Apartments
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 4 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that from the 1st of January 2016 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 7 per guest.
Please note that only guests are allowed in the apartment. It is not permitted to have parties or noise at the unit. From 22:00 to 10:00, noise levels must be kept to a minimum, otherwise guests can be requested to leave the apartment, without a refund.
Please note that only 1 apartment is allowed to be booked per reservation. Please note that the check-in and key-collection take place at: Rua Rodrigues Sampaio 160, 1150-282 Lisbon. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Cruz Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.