Policies of Lou Veno
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that a EUR 500 damages deposit will be secured through pre-authorisation of a credit or debit card. This deposit is fully refundable within 7 days of departure subject to a damage inspection of the accommodation. Please inform Lou Veno in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 500 is required. This is charged 1 day before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.