Policies of Hero Collection Eleanor
Check-inFrom 14:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
All further adults are charged AUD 30 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Please let Hero Collection Eleanor know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. Please inform Hero Collection Eleanor in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.