Policies of Las Palmas Old Town Apartments
Check-in16:00 - 00:00 hours
Check-out01:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests will receive an email 2 days prior to arrival with the instructions for check-in. Please call Las Palmas Old Town Apartments if you do not receive the email.
Cleaning and bed linen and towels change are made weekly. Extra cleaning services can be requested for an extra cost. Please contact the property for more information.
Guests are required to send a photocopy of their photo identification before arrival. You can find the email address in the contact details provided in your confirmation.
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance. Please note that the full amount of the reservation is due before arrival. Satocan Turismo will send a confirmation with detailed payment information. After full payment is taken, the property\'s details, including the address and where to collect keys, will be emailed to you.