Policies of Serendipity
Check-in14:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 16 years is charged NZD 25 per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the check-in and key-collection take place at: the \'Discover Tekapo\' office, located in \'The Godley Hotel\', 8 State Hwy, Lake Tekapo 7999. Walk through the main hotel entrance, then left down the hall., 7999 Lake Tekapo. Please inform Serendipity in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.