Policies of Encantada Guest House
Check-in14:00 - 21:00 hours
Check-out07:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 16 years stay free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All further older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property using the contact information in your booking confirmation.
When you arrive in the city please call the property for directions.
There is a cleaning fee of $40 USD. Please inform Encantada Guest House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of USD 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.