Policies of River East Nanajo - Guest House In Kyoto
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests must pay in advance using PayPal. The property will send an e-mail with a PayPal link 1 month prior to the check-in date. Please make sure to check your e-mail inbox and complete the transaction via credit card within 7 days of receiving the email.
If the booking is made within 7 days before the check-in date, the total price of the reservation will be charged to the credit card. In case of a refund, the payment is refunded via PayPal.
For guests booking with a non-refundable rate, the total price of the reservation will be charged to their provided credit card, anytime after the booking is made.
Upon receiving the payment, an email with check-in procedures will be sent by the property.
Luggage storage is provided between 09:00 - 21:00 at the I-Satellite luggage storage facility near Kyoto Station. Please contact the property directly for requests or details regarding this service.
Early check-in is not available at this property. Please note that children cannot be accommodated in certain room types and that the maximum occupancy of the room includes all children. The maximum occupancy cannot be exceeded under any circumstances. Please inform River East Nanajo - Guest House In Kyoto in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.