Policies of Iori Machiya Stay
Check-in16:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, JCB. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the check-in and key-collection take place at: 144-6 Sujiuya-cho,Shimogyo-ku,Kyoto, 600-8061 Kyoto.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Iori Machiya Stay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
After the booking has been made, guests will receive an e-mail from the property with check-in details. Guest should complete check-in procedures at the designated Iori management office. For further questions, please contact the property directly.
100% of the first night will be charged on the day of booking and will not be refunded when cancelled.
Guests who wish to book 2 houses or more, must contact the property’s management office to confirm the location of each house and to complete their reservation. Contact details can be found on the booking confirmation. Without the property’s approval, the advance deposit will be charged according to the cancellation policy.
Please note that the provided map and address refer to the management office, while the townhouses have different addresses. They are located within the same central area.
Check-in is strictly between 16:00 and 18:00. Guests arriving at Narita Airport after 14:00, at Haneda Airport after 14:30 or at Kansai Airport after 16:00 will not arrive in Kyoto by 18:00, and will not be able to check in.