Policies of Kusatsu Kotodama
Check-in15:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
All further adults are charged JPY 2500 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsNo credit cards accepted, only cash
Please note that female-only dormitory rooms are not available at this property.
Please note that only showers are available on site.
Please note, room types may not be changed at check-in. Please contact the property directly for details.
Please note guests can only check in and out during the designated check-in/out hours. Requests to check in or out at other times are not accepted.
Please note, the free parking space on site is subject to availability. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Kusatsu KOTODAMA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. License number: <strong>000941-00000012</strong>