Policies of Bettei Soan
Check-in15:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 3 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Please note, the property does not cater to vegetarian meal requests. Other meal requests are not guaranteed.
Dinner is served at 18:00, 18:30, 19:00 or 19:30. Guests with a dinner-inclusive rate must complete check-in at the main building \"Yumeshizuku\" before the dinner time. The final check-in time for guests with a breakfast-only plan is 20:00.
In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.
For children\'s meals, guests can choose from a set menu or a Japanese multi-course meal. If your children need meals during your stay, please inform the property of which menu you prefer at least a day before the arrival day. Please note that the check-in and key-collection take place at: Front desk at Hotel Yumeshizuku, Kain Ono 5-56, 869-1411 Minami Aso. Please inform Bettei Soan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 18:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.