Policies of PenGreen Apartments
Check-inFrom 13:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. No extra charges.
Accepted credit cardsNo credit cards accepted, only cash
Please note that the property has several locations. Please contact the property in advance for further details.
Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property.
Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 5 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.
Please be advised that when booking appartments to NY period (Dec 31- Jan 2) an additional refundable deposit (1000 UAH) is required at check-in and will be returned upon departure. There is also non-refundable deposit sum 200 UAH on the day of booking for NY period, the hotel will contact you directly regarding the prepayment of your reservation. A security deposit of UAH 400 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.