Policies of PenGreen Apartments
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 16 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsNo credit cards accepted, only cash
Please note that the property has several locations. Please contact the property in advance for further details.
Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property.
Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 5 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.
Please be advised that when booking appartments to NY period (Dec 31- Jan 2) an additional refundable deposit (1000 UAH) is required at check-in and will be returned upon departure. There is also non-refundable deposit sum 200 UAH on the day of booking for NY period, the hotel will contact you directly regarding the prepayment of your reservation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform PenGreen Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of UAH 700 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.