Policies of Cracow Old City Apartments - Friendhouse
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
All children under 2 years are charged PLN 40 per night for children's cots/cribs.
All children under 12 years are charged PLN 60 per night for extra beds.
All further older children or adults are charged PLN 60 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of PLN 400 is required. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please inform Cracow Old City Apartments - Friendhouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A security deposit of 400 PLN is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
This property is located in a residential area and guests are asked to refrain from excessive noise. Failure to obey this rule is subject to a fine.
Please note that cash payments are not accepted at the property.
Reception is open daily from 10:00 until 20:00.