Policies of Hotel Cascada
Check-inFrom 14:00 hours
Check-out12:00 - 12:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A cash deposit of MYR 20 per room card is required upon arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please note that early check-ins from 7:00 until 14:00 will incur an extra charge of MYR 65. Early check-ins before 7:00 will incur an additional one night\'s room charge. (Subject to availability)
Please note that late check-outs after 12:00 will incur an extra charge of MYR 65 for every 4 hours of extension and part thereof. (Subject to availability)
Guests arriving after 23:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.
A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please inform Hotel Cascada in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.