Policies of Ocean Home at Imago
Check-in15:00 - 00:00 hours
Check-out01:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years stay free of charge for extra beds.
All further older children or adults stay free of charge for extra beds.
The maximum number of extra beds in a room is 3.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsNo credit cards accepted, only cash
Please note that the property is located right above the Imago Shopping Mall.
A prepayment deposit via bank transfer is required upon booking to guarantee your reservation. Please contact the property directly using the contact details provided in your booking confirmation, for payment instructions. The property is contactable via chat applications WhatsApp and We Chat.
Please note that your booking will not be confirmed until payment has been made.
A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A security deposit of MYR 200 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please inform Ocean Home at Imago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.