Policies of The Prince Villa Karuizawa
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Diners Club, JCB, NICOS, UC. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
The hotel offers a free shuttle at regular times between 07:30 and 21:00 (runs every 30 minutes), from JR Karuizawa Station’s South Exit. Reservation is not necessary.
Guests can leave their luggage at the Karuizawa Station Prince Hotel Guest Service Centre (located at the South Exit), and receive them at the front desk if they wish.
Admission is free for guests who wish to use Hotel East\'s Forest Hot Spring, however, a hot spring tax must be paid on site.
Please be informed that adult rates are applicable to children from ages 7 years and above. Children 6 years old and below can use existing beds for free.
If an adult guest has booked with a meal plan, children aged 3 years old and above will still be charged a fee for their meal. Please pay for the children\'s meal at the property restaurant.
For guests booking a meal inclusive rate, dinner is served at 17:30.
If you prefer Chinese, Italian or French dishes to Japanese dinner, please contact the property directly at least 3 days before the check-in day.
Please note that the golf course, tennis courts and free bikes are not available during the winter months.
A tennis court can be used free of charge for the first 2 hours. Charges will apply after 2 hours.
The Price Hotel Golf Course (9 holes) can be used free of usage fees, however golf facilities taxes and insurance fees apply. For more information, please contact the property directly. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 20:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.