Policies of Allstar Guesthouse
Check-in14:00 - 23:00 hours
Check-out06:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 12 years stays free of charge when using existing beds.
All children under 12 years are charged THB 300 per night for extra beds.
All further older children or adults are charged THB 300 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that smoking in the rooms is strictly not allowed.
The property requires prepayment via PayPal. Guests will receive a direct email from the property within 48 hours of booking with the PayPal link. To confirm the reservation, payment must be made within 48 hours once email is received.
Please note that the property provides transfer from the airport at an additional charge. Guests who wish to make use of this service are requested to contact the property in advance. You can find the contact details in your booking confirmation.
A security deposit of THB 1000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
The property provides a set of water and bathroom toiletries on the first day. Please inform Allstar Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of THB 1000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.