Policies of Q&Q Residence
Check-in15:00 - 23:30 hours
Check-out12:00 - 12:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsNo credit cards accepted, only cash
A security deposit of MYR 100 is required upon arrival for incidentals. This deposit is fully refundable upon check-out via bank transfer and subject to a damage inspection of the accommodation.
Please note that the property uses a self check-in machine. To receive the password, payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please note that as the accommodation is similar to a townhouse, the property owner will be staying on the ground floor while guests have a separate entrance to rooms on the upper floor. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Q&Q Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.