Policies of Acqua
Check-in14:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the reception is closed from 17:30 hrs. Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted under \"Special Requests\" during booking or by contacting the property using the contact details found on the booking confirmation.
Please note that room rates do not include a compulsory cleaning fee of THB 800 per stay.
Please be informed that cleaning services are provided once a week (or after check out). Please note that the check-in and key-collection take place at: Duo Residence on 2 Rd in Jomtien. , 20150 Jomtien Beach. Please inform Acqua in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.