Policies of HomeStay 21 Hotel
Check-in14:00 - 00:00 hours
Check-out12:00 - 12:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 16 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to make payment in cash upon arrival.
Due to fire safety, this is a strictly non-smoking property. Please use the designated smoking areas outside of the premises.
Guests are required to drop-off the room key at the reception upon check-out. Loss and replacement of each key is subject to a MYR 50 fee.
Please note that guests are subject to incidental fees, should there be any damages.
Visitors are not allowed in guest rooms.
Please note that the property has a strict stance against illegal activities and misconduct. Those involved in such activities will be handed over to the local authorities.
Please note that cancellation and no-show charges will be made through Paypal.
Guests are required to show a photo identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please inform HomeStay 21 Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.