Policies of Illago
Check-in16:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Payment via bank transfer is also available. For further information please contact the property in advance, using the contact details found on the booking confirmation.
Please note that this property has no reception desk.
For details about check-in and key collection, you will receive a separate email from Australian Alpine Resorts within 24 hours of booking.
Please note that there is a 1.5% charge when you pay with EFTPOS or a Visa or Mastercard credit card, and a 3% charge when you pay with an American Express credit card.
Please note that Illago requires a AUD $1,000 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges. Please note that the check-in and key-collection take place at: Raine & Horne Snowy Mountains Jindabyne office at Shop 1B Town Centre, 2627 Jindabyne. Please inform Illago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.