Policies of The Heart of Jerusalem
Check-in14:00 - 00:00 hours
Check-out01:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. No extra charges.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Based on local tax laws, Israeli citizens must pay VAT. This tax is not automatically calculated in the total cost of the reservation and must be paid at the property.
If you expect to arrive outside check-in hours, please inform the property in advance. Please inform The Heart of Jerusalem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of USD 120 is required. The host charges this 30 days before arrival. You should be reimbursed on check-out. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.