Policies of Laeken Residence
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
All children under 2 years are charged EUR 20 per night for children's cots/cribs.
All children under 16 years are charged EUR 25 per night for extra beds.
All further older children or adults are charged EUR 25 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that a refundable damage deposit of 300 EUR will be blocked on your credit card upon check-in. This deposit will be unblocked upon check-out providing no damages have been caused. It is not possible to pay this deposit in cash.
For reservations of more than 2 apartments, terms and conditions vary. The hotel will contact you if this rule applies.
This property is located in a car-free zone. Please contact the property for information on car access.
Please note that the reception is open from 10:00 until 22:00 from Monday to Friday, and from 10:00 until 18:00 on Saturday. It is closed on Sunday and National Holidays. If you expect to arrive outside front desk hours, please inform the property at least 40 minutes prior to arrival.
Arrivals after reception opening hours are subject to a late check-in fee. The amount depends on the arrival time. Please note that the check-in and key-collection take place at: Rue Grétry, 23, 1000 Brussels. Please inform Laeken Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.