Policies of Alpen Hotel Chalet
Check-in14:00 - 19:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged EUR 50 per night for children's cots/cribs.
All children under 12 years are charged EUR 50 per night for extra beds.
All further older children or adults are charged EUR 70 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Maestro, CartaSi. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the Stelvio Mountain Pass is closed from November until the end of May. This means that you will have to take a longer alternative route to reach the property.
The restaurant will be closed in May, October and November.
Please inform the property in advance about the number of guests arriving with you. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.
Please note that daily cleaning for the apartments is not included and it is available at an extra cost of EUR 15 per night.
When booking apartments please note that spa access is not included in rates, and comes at an extra cost of EUR 6.