Policies of Chalés Ilhabela Zen
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, 0, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that bed linen,towels or toiletries are not provided. Please inform Chalés Ilhabela Zen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: R: conde D\'Eu nº 102 (mesma rua do Chalé) Pousada Iguana Azul, 11630000 Ilhabela.