Policies of Jade Waters Luxury Apartments
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 12 years are charged AUD 10 per night when using existing beds.
All children under 16 years are charged AUD 10 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Eftpos, Cash, Apple Pay. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 4.4% charge when you pay with an American Express credit card.
Please note that reception hours are as follows:
Monday-Friday 8:30 until 17:00.
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.
Please note that a weekly housekeeping service is offered for stays of more than 7 nights.
You can request daily housekeeping for an extra charge of AUD 25 per day by using the Special Requests box when booking, or by contacting the property using the contact details found on the booking confirmation.
You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.