Policies of Poinciana 112
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 3 years stays free of charge in a child's cot/crib.
Up to two older children or adults are charged AUD 25 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 2% charge when you pay with a credit card.
Please note that Poinciana 112 does not accept payments with American Express credit cards.
Poinciana 112 offers a free shuttle service when you arrive via boat or plane. Please let Poinciana 112 know your arrival and departure time in advance, and if applicable, your flight number.
You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.
Please note guests will be required to complete a per-registration form prior to arrival in order to provide information to guests based on their answers and to the greeting valet/cleaner. This document will be sent to guests, by the property after the booking has been made. For those who wish to use the complimentary golf buggy, valid driver\'s license details need to be supplied on the document. Please inform Poinciana 112 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.