Policies of 3 Bedroom Poinciana Lodge
Check-in14:00 - 17:00 hours
Check-out08:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
This property will not accommodate hen, stag or similar parties. Please inform 3 Bedroom Poinciana Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card. Please note that this property does not accept payments with American Express credit cards. Please note that all apartments are individually furnished and the photos are presented as a guide only. Please note a AUD 300 deposit will be charged upon booking. This is refundable 6 weeks prior to your arrival. Please note that this room will not be serviced for the duration of your stay. Please note guests will be required to sign the property's Terms of Stay prior to arrival. This document will be sent by the property after the booking has been made and will request a valid drivers license. Guests will be collected from Hamilton Island Airport or Hamilton Island Marina and taken to the property. Please advise the property your arrival details prior to arrival.