Policies of Balmoral Premium Resort
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged USD 6.40 per night for children's cots/cribs.
All further older children or adults are charged USD 30 per night for extra beds.
The maximum number of extra beds in a room is 4.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests must be 21 years of age or older to check-in.
Guests will receive a rental agreement, which must be signed and returned directly to the property prior to arrival.
If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Balmoral Premium Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the full amount of the reservation is due before arrival. Feltrim Resorts will send a confirmation with detailed payment information. After full payment is taken, the property\'s details, including the address and where to collect keys, will be emailed to you. A security deposit of USD 600 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.