Policies of Viet Nam Open Tour Day Cruise
Check-in12:00 - 12:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for cots in the room.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, JCB, Maestro. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Please inform Viet Nam Open Tour Day Cruise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A 24-hour advance registration is required by Halong Bay Management Authority and Port Authority Permits. Guests must provide full name, date of birth, nationality, passport number/ ID number, and Vietnamese visa expiry date for all passengers under Special Requests box. Guests who fail to provide the necessary information above may not be allowed to be on board.
Upon check-in, guests are required to present a valid passport or ID to board the cruise.
Guests who stay in Hanoi’s Old Quarter Area are requested to provide hotel's name and address in advance for a transfer service.
Embarkation time is 12:00 and disembarkation time is 17:30
Pick-up location – at any hotel within Hanoi’s Old Quarter Area
Pick-up time from Hanoi – between 07:45 and 08:30