Policies of Imperial Legend Cruise Ha Long
Check-in12:00 - 12:30 hours
Check-out09:00 - 09:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 5 years stay free of charge when using existing beds.
All children from 5 to 8 years are charged 75 % of the room stay per night per person when using existing beds.
All children from 9 to 17 years are charged 100 % of the room stay per night per person when using existing beds.
There is no capacity for cots in the room.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that embarkation is at 12:30 from Tuan Chau Port at counter 26. Please note that check-out time is at 09:00, however the cruise will only arrive at the harbour between 12:00 to 12:30.
A 24-hour advance registration is required by Halong Bay Management Authority and Port Authority Permits. Guests must provide full name, gender, date of birth, nationality, passport number / ID number, Vietnamese visa expiry date and mobile phone number (if any) for all passengers under Special Requests box. Upon check-in, guests are required to present a valid passport or ID to board the cruise.
Complimentary roundtrip transfer service between Hanoi\'s Old Quarter Area and Halong are offered. Kindly inform the property, should you wish to use the service, via the Special Requests box or contact details found on your confirmation page. Guests staying in other area(s) are requested to arrive at the reservations office at the address below at 7:30.
9 Hang Huong St., Hoan Kiem District, Ha Noi
Guests with any dietary requirements (e.g. vegetarian resources, food allergies, religious restrictions, etc.) are requested to inform the cruise before departure.
All rates include:
- Welcome drink
- Entrance fees
- All meals on board- breakfast, lunch and dinner
- English-speaking guide
- Kayaking, Cooking Demonstration, Happy Hour
- Squid Fishing
- What not mentioned in includes
Please note that cruise itineraries, activities and schedules are subject to change, dependent upon the weather, tide levels and operating conditions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Imperial Legend Cruise Ha Long in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.