Policies of Prestige EuApartments
Check-in14:00 - 23:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please contact the property at least 1 day in advance for check-in arrangements. Contact details are stated in the booking confirmation.
Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 5 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.
Keys can be picked up in the office located at Lenina Street 13 from 9:00 until 21:00.
Credit card payments are accepted in the main office. Please note that the check-in and key-collection take place at: Lenin str., 13 (1st floor), 230022 Grodno. Please inform Prestige EuApartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.