Policies of Location Chalets au Lac Pointe-au-Chêne - La Canadienne
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years stays free of charge when using existing beds.
One older child or adult is charged CAD 20 per person per night when using existing beds.
Extra beds are not available.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsNo special conditions apply for groups.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, UnionPay credit card. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Location Chalets au Lac Pointe-au-Chêne - La Canadienne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
You are advised to bring your own vehicle as this property is not serviced by public transport.
The property will contact guests regarding the codes to access the chalet. The deposit must be paid by cheque.
Please note that 50% of the reservation will be charged on the day of booking. The remaining 50% will be charged during the week after booking.