Policies of Apartamentos Santa Ana
Check-in13:00 - 23:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
All children under 2 years stay free of charge for children's cots/cribs.
All children under 12 years are charged EUR 10 per night for extra beds.
All further older children or adults are charged EUR 10 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
GroupsWhen booking for more than 8 persons, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, Red 6000, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
All guests must call the property directly 30 minutes before arrival (before 23.00). A contact telephone number will appear on the booking confirmation issued by this site.
If you expect to arrive after 23:00 please contact the property in advance.
Please note apartments are cleaned on arrival and upon departure. In case of maximum occupancy, apartments might be available later than 12:00.
Towels and sheets are changed upon request and free of charge. Extra cleaning services are available for an extra charge and upon request.
A security deposit of EUR 100 is required upon arrival for groups. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.