Policies of Ocean Royale
Check-inFrom 14:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 3 years stay free of charge when using existing beds.
All children under 2 years are charged AUD 10 per person per night for children's cots/cribs.
All older children or adults are charged AUD 30 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of children's cots/cribs in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Discover, 0, Eftpos. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Please note that this property has a ‘No Party Policy’.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual ‘Schoolies Week’ period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Please note that reception closes at 17:00 on Monday to Friday, and 12:00 on Saturdays and Sundays. If you expect to arrive after these times, please contact the property in advance to arrange key collection using the contact details found on the booking confirmation. If you do not contact the property in advance to arrange late check in, keys cannot be left for you and your booking will be cancelled. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Ocean Royale in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.