Policies of The Metropole Residence
Check-in16:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Solo. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that all guests must arrange their arrival with the property manager before their check-in date.
A damage deposit of GBP 200 is required 7 days prior to arrival for incidentals or breakages. This deposit is fully refundable 5 days after departure, subject to a damage inspection of the accommodation. Guests are sent a secure link by Reserve Apartments to make this payment.
Check-in after 19:00 is possible for a small additional fee subject to availability and by prior arrangement. Guests will be met by a member of staff at the apartment.
Please note the lead guest must be 25 years and older. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Metropole Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.