Policies of River Heights
Check-in15:00 - 19:00 hours
Check-out00:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged GBP 10 per night for children's cots/cribs.
All children under 12 years are charged GBP 15 per night for extra beds.
All further older children or adults are charged GBP 20 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that stag and hen party groups are not accepted.
Please inform the property of your expected time of arrival so that the owners can hand over the keys. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note that at least one of the guests must be 21 years of age or older.
Strictly no parties allowed.
Check-in after 19:00 is possible for a fee of GBP 15, subject to availability and by prior arrangement.
A security deposit of GBP 100 may required on arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform River Heights in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.