Policies of Merlin Hotel Penang
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All further children or adults are charged MYR 30 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
The City Council of Penang charges a Local Council Tax of MYR 2 per room per night payable directly to the hotel upon check-in. Please note that this is not included in the room rate.
Please note that this is a 3-storey hotel and there is no lift available.
Guests who expect to check in after 15:00 are kindly requested to inform the property prior to the arrival date. This information can be included under \"Special Requests\" at the time of booking. Guests can also contact the property directly with information found on booking confirmation.
A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please inform Merlin Hotel Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.