Policies of AG Hotel Penang
Check-in14:00 - 18:00 hours
Check-out12:00 - 12:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged MYR 30 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Please note that with effect from 1 June 2014, all bookings will be subjected to a MYR 2 Heritage Tax per room per day. This is to be paid directly to hotel.
A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform AG Hotel Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.