Policies of Las Olas Guesthouse @15th Avenue
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsNo special conditions apply for groups.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Self-check-in is required after 16:00.
Guests are fully registered and paid before their arrival date.
The property will email a welcome letter containing check-in instructions prior to the reservation date.
A valid credit card is required and must remain valid through the entire stay at Las Olas Guesthouse.
Rates are based on double occupancy and there can be no more than two (2) guests per room.
Housekeeping services are from 10:00 to 14:00.
Due to fire code regulations, smoking of any kind, candles, or open flames are not permitted in the rooms. The property bills any guest violating these policies USD 150.00 for clean-up costs and may be asked to vacate the premises. Please note that any actions that result in additional cleaning for the property will incur a fee.
The property bills guests a USD 25.00 lost key charge for any missing keys.
Pool/beach towels, beach chairs, umbrellas and bath robes are provided for guests in each room and must be returned to the room(s) at check-out. Full retail replacement value will be charged to the credit card on file for each missing item.
The photo ID presented at check-in must match the name of the registered guest. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 150 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. In the event of an early departure, the property will charge you the full amount for your stay.