Policies of Pinocchio House
Check-in15:00 - 19:30 hours
Check-out07:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A surcharge of EUR 30 applies for arrivals from 19:30 to 22:00, while a surcharge of EUR 50 applies for check-in from 22:00 to 00:00. All requests for late arrival are subject to confirmation by the property. The latest possible check-in, even if paying the surcharge, is 00:00. A security deposit of EUR 80 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please inform Pinocchio House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: via San Zanobi 42 rosso, 50129 Firenze.